Singapore's CRM Consultancy

Stop losing revenue to broken systems

In a competitive market, outdated systems and disconnected data hold you back. We deliver CRM solutions built bespoke for your business — not off-the-shelf compromises.

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client partners

industries served

50+

testimonials

Today's Performance

Bookings

+3 today

Revenue

$1,840

+12%

Idle time

0 hrs

fully booked

Upcoming Bookings

Sarah Lim

Hair Colour + Treatment

10:00

Confirmed

Michelle Tan

Manicure & Pedicure

10:30

Pending

4,210 pts today

Loyalty Points Issued

62% of monthly target

Our Services

CRM that works for you

Tailored solutions across the full CRM stack — from cloud infrastructure to campaigns. We build what your business actually needs.

Cloud-Based CRM Solutions

Manage customer data securely, schedule appointments and automate follow-ups anytime, anywhere.

Integrated Systems & Automation

Streamline operations by merging booking, payments and feedback systems for seamless management.

Campaign & Marketing Automation

Automate targeted campaigns and promotions to keep customers engaged with minimal effort.

Advanced Analytics & Reporting

Make data-driven decisions with detailed insights into customer behaviour and campaign performance.

Industries We Serve

Built for your sector

Every industry has its own CRM challenges. We've spent 20 years solving them across Singapore's most competitive sectors.

Lifestyle Services

Streamlining bookings, client histories and marketing to boost retention for salons, spas and studios.

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Retail Services

Customised CRM to enhance interactions, loyalty and repeat purchases for retailers.

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F&B

Loyalty programmes, reservations and campaign automation for restaurants and cafes.

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Education

Manage enrolment, communication and events fostering community engagement for institutions.

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Our Track Record

Numbers that matter

Streamlined Process

Industries Served

Client Partners

Delighted Testimonials

Recognition

Award-winning CRM expertise

CRM Excellence Award — Gartner & 1-to-1 Media

Regional Excellence in Analytics — Asian Banker

Best in Future Enterprise Intelligence — IDC

Innovation in Analytical CRM — Financial Insight

Best Use of CRM Platform (Silver) — Marketech

What Our Clients Say

Results that speak for themselves

★★★★★

He has done an excellent job with his first rate team, setting up data capabilities and execution of the campaign management platform. Passionate about all he does and a real asset to us.

Global Head of Marketing & Traveller Experience

Global Travel Technology Company

★★★★★

Albert and his team were able to explain the most complicated workflows to almost anyone. A joy to work with — always patient, receptive and genuinely invested in your success.

Chief Executive Officer

Sports Analytics Company

★★★★★

The CRM model significantly improved our cross-selling and alert system, delivering a remarkable annualised ROI of 164% since implementation.

Senior Vice President & Head of Consumer Banking

Regional Malaysian Based Bank

Get In Touch

Get a free consultation session

Unlock the potential of your customer relationships. Book your free consultation today and discover how our tailored CRM solutions can transform your business.

✉️

Hello@BespokeCRM.cloud

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Office

PL Square, 60 Paya Lebar Road, #06-28
Singapore 409051
BespokeCRM by APT Bespoke Pte Ltd

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