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Singapore's CRM Consultancy
Stop letting your broken systems lose you
REVENUEREPEAT VISITSCUSTOMERS
In a competitive market, outdated systems and disconnected data hold you back. We deliver CRM solutions built bespoke for your business — not off-the-shelf compromises.
20
client partners
5
industries served
50+
testimonials
BespokeBeauty — Staff Dashboard
Good morning, Sky Salon ☀️
Today's Performance
Bookings
24
+3 today
Revenue
$1,840
+12%
Idle Time
10 hrs
3 slots open
Upcoming Appointments
Transactions Made
4,210 pts today
Loyalty Points Issued
64%
of Monthly Target
Our Services
We solve problems. Not sell software.
You don't need another dashboard to log into. You need someone handling the parts of your business you don't have time for.
We Keep You In Front of Your Clients
Most businesses don't have a follow-up discipline problem — they have an invisibility problem. We run the reminders, loyalty nudges and win-back messages that keep you top of mind, so clients don't quietly drift after one visit.
A Front Desk That Never Misses a Call
Can't justify hiring a receptionist? We handle bookings, confirmations and no-show follow-ups over WhatsApp automatically — the coverage of a front desk, without the headcount.
We Tell You Where Your Money's Going
Which service actually makes you money? Which staff member drives repeat business? Most independent owners have never seen this laid out. We turn your raw booking data into answers you can act on.
Compliance, Handled
PDPA compliance and government grant paperwork (EDG, ADS) are two things most owners have no time to navigate alone. We do the thinking and the filing, so a grant you're eligible for doesn't just sit unclaimed.
Industries We Serve
Built for your sector
Every industry has its own CRM challenges. We've spent 20 years solving them across Singapore's most competitive sectors.
Retail Services
Customised CRM to enhance interactions, loyalty and repeat purchases for retailers.
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Education
Manage enrolment, communication and events fostering community engagement for institutions.
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Lifestyle Services
Streamlining bookings, client histories and marketing to boost retention for salons, spas and studios.
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Cleaning Services
Automated rebooking reminders and job scheduling built for cleaning companies and independent cleaners.
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Not-for-Profit
Member matching, events and PDPA-compliant communications for charities, associations and community groups.
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Retail Services
Customised CRM to enhance interactions, loyalty and repeat purchases for retailers.
Explore →
Education
Manage enrolment, communication and events fostering community engagement for institutions.
Explore →
Lifestyle Services
Streamlining bookings, client histories and marketing to boost retention for salons, spas and studios.
Explore →
Cleaning Services
Automated rebooking reminders and job scheduling built for cleaning companies and independent cleaners.
Explore →
Not-for-Profit
Member matching, events and PDPA-compliant communications for charities, associations and community groups.
Explore →
Our Track Record
Numbers that matter
0
Streamlined Process
0
Industries Served
0
Client Partners
0+
Delighted Testimonials
Recognition
Award-winning CRM expertise
CRM Excellence Award — Gartner & 1-to-1 Media
Regional Excellence in Analytics — Asian Banker
Best in Future Enterprise Intelligence — IDC
Innovation in Analytical CRM — Financial Insight
Best Use of CRM Platform (Silver) — Marketech
What Our Clients Say
Results that speak for themselves
★★★★★
He has done an excellent job with his first rate team, setting up data capabilities and execution of the campaign management platform. Passionate about all he does and a real asset to us.
★★★★★
Albert and his team were able to explain the most complicated workflows to almost anyone. A joy to work with — always patient, receptive and genuinely invested in your success.
★★★★★
The CRM model significantly improved our cross-selling and alert system, delivering a remarkable annualised ROI of 164% since implementation.
Get In Touch
Get a free consultation session
Unlock the potential of your customer relationships. Book your free consultation today and discover how our tailored CRM solutions can transform your business.
Email
Hello@BespokeCRM.cloud
Office
PL Square, 60 Paya Lebar Road, #06-28
Singapore 409051
BespokeCRM by APT Bespoke Pte Ltd
Singapore 409051
BespokeCRM by APT Bespoke Pte Ltd
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