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Industries We Serve

CRM built for your industry

Every industry has its own CRM challenges. We've spent 20 years solving them across Singapore's most competitive sectors. No generic software. No wasted features.

Lifestyle Industry Facts
Lifestyle Services

Turn walk-ins into loyal regulars.

Empowering beauty salons, spas, fitness studios and wellness centres with streamlined booking, loyalty and marketing tools.

Book a Demo View BespokeBeauty
Luxury spa and lifestyle services — BespokeCRM Singapore
Pain Points We Solve
Booking Conflicts
Double bookings and idle stylist time cost salons thousands monthly. Our system eliminates both.
Revenue Leaks
No-shows, uncollected payments and missed upsells silently drain your bottom line.
Poor Retention
Without a loyalty programme, customers drift to competitors. Our tools keep them coming back.
What You Get
Smart booking calendar — no double bookings, full staff visibility
Loyalty programme with points, tiers and cash voucher redemptions
Automated WhatsApp, email and push notifications
PayNow QR payments — zero transaction fees
Staff, leave and commission management in one dashboard
Revenue reports by day, week, month or quarter
Featured Product — Live Now
BespokeBeauty — Salon Management Software
White-label, fully branded for your salon. 90% off setup + 30-day free trial. Available now for Singapore salons.
Explore BespokeBeauty →
Retail Stores & Convenience

Drive loyalty and repeat purchases.

Bespoke CRM solutions empower convenience stores and retailers to build deeper customer relationships — increasing purchase frequency and share of wallet.

Book a Demo View Services
Retail and convenience store CRM — BespokeCRM Singapore
Pain Points We Solve
Anonymous Customers
You don't know who your best customers are or what keeps them coming back. We fix that.
Low Repeat Purchases
Without incentives and follow-up, customers shop once and disappear. Loyalty changes that.
No Targeted Marketing
Generic promotions waste budget. Our segmentation targets the right customer at the right time.
What You Get
Customer identification and purchase history tracking
Customisable loyalty vouchers and gamification engine
Omni-channel campaigns — email, push and WhatsApp
Segmented promotions by purchase behaviour and frequency
Customer lifetime value and retention analytics
Re-engagement campaigns for lapsed customers
Coming Soon
BespokeBasket — Retail Loyalty Platform
Purpose-built for Singapore retailers and convenience stores. Join the waitlist for early access and a launch discount.
Join Waitlist →
F&B — Restaurants, Cafes & Brewhouses

Keep your tables full, lull hours and all.

Enhanced customer engagement for restaurants, cafes, brewhouses and catering services — through loyalty programmes, reservation management and targeted campaigns.

Book a Demo View Services
Restaurant and cafe CRM solutions — BespokeCRM Singapore
Pain Points We Solve
Empty Tables Off-Peak
30% of restaurant seats sit empty during off-peak hours. Targeted campaigns fill them with the right customers.
No Loyalty Programme
57% of diners choose a venue based on loyalty perks. If you don't have one, they're eating at your competitor.
One-Time Diners
Without follow-up, walk-in customers never return. Automated campaigns turn a first visit into a habit.
What You Get
Customisable loyalty vouchers — types, layout, design and frequency
Gamification engine to drive repeat visits and upsells
Omni-channel campaigns — email, WhatsApp and push notifications
Off-peak promotions and flash offer automation
Customer spend tracking and visit frequency analytics
Reservation management and no-show reduction tools
Coming Soon
BespokeBistro & BespokeBrews
Purpose-built loyalty platforms for restaurants and cafes (BespokeBistro) and brewhouses and bars (BespokeBrews). Join the waitlist for early access.
Join Waitlist →
Education — Schools, Colleges & Institutions

Connect students, parents and staff.

Our customised CRM solutions transform how schools and colleges connect with students and parents — through efficient communication tools, enrolment management and event coordination.

Book a Demo View Services
Education CRM for schools and colleges — BespokeCRM Singapore
Pain Points We Solve
Manual Enrolment Processes
40% of admin time is wasted on manual paperwork and follow-ups. Automation frees your staff for what matters.
Poor Parent Communication
78% of parents prefer digital communications. Letters and noticeboards no longer cut it.
Low Event Attendance
Without automated reminders, event attendance drops significantly. Our tools deliver 3× attendance uplift.
What You Get
Digital enrolment management — forms, approvals and tracking
Automated parent and student communication via email and WhatsApp
Event coordination with automated reminder sequences
Student lifecycle tracking from prospect to alumni
Fee payment reminders and collection automation
Reporting dashboard for admissions, retention and engagement
Coming Soon
BespokeBuddy — Education CRM Platform
Every institution is different. BespokeBuddy is scoped, designed and built around your specific needs. Join the waitlist for early access.
Join Waitlist →
Get In Touch
Book your free consultation
Tell us about your industry and business challenges. We will recommend the right CRM approach — no obligation, no pressure.
Email
hello@bespokecrm.cloud
Office
PL Square, 60 Paya Lebar Road, #06-28
Singapore 409051
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