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Bespoke Consultancy Orange logo

Bespoke CRM 
customized crm consulting

Slice the Competition with

Cutting-Edge CRM

CRM that works for you.

Tired of Losing Customers to Inefficient Systems?

In a competitive market, outdated systems and disconnected data hold you back. Our CRM streamlines your operations, improves customer engagement, and drives growth—giving you the edge to slice the competition and stay ahead.

Collaboration in office

Our Services

We offer tailored solutions to help businesses thrive. Here’s how our key services can benefit your business.

Cloud-Based CRM Solutions

Manage customer data securely, schedule appointments, and automate follow-ups anytime, anywhere.

Integrated Systems & Automation

Streamline operations by merging booking, payments, and feedback systems for seamless business management.

Data Migration & Management

Transition smoothly from legacy systems to modern platforms, protecting sensitive data along the way.

Campaign & Marketing Automation

Automate targeted campaigns and promotions to keep customers engaged with minimal effort.

Sales & Lead Management

Optimize lead nurturing and conversion with data-driven tools that help drive growth.​

Customer Service & Support Tools

Offer multichannel support, including live chat and ticketing, to enhance customer satisfaction.

Advanced Analytics & Reporting

Make data-driven decisions with detailed insights into customer behavior and campaign performance.

Industry

Lifestyle Services

Streamlining bookings, client histories, and marketing to boost retention.

Convenience Stores

F&B (Food & Beverage)

Educational Institutions

Customized CRM to enhance customer interactions, loyalty, and repeat purchases, driving revenue for convenience stores.

Enhancing customer engagement with loyalty programs, reservations, and feedback for restaurants and cafes.

Manage enrollment, communication, and events, fostering community engagement.

Our Results

100%

Streamlined Process

5

Industries Served

20

Client Partners

50+

Delighted Client Testimonials

Collaborations in office

Our Awards

We are honored to be recipients of these awards

01

CRM Excellence Award – Recognized by Gartner & 1-to-1 Media

02

Regional Excellence for Data Warehouse-Driven Analytics – Asian Banker

03

Innovation in Analytical CRM – Financial Insight 

04

Best in Future of Enterprise Intelligence - IDC

05

Best use of CRM Platform (Silver) - Marketech

What Our Customers Say About Us

Our clients appreciate our personalized approach and the tangible results we deliver. Here’s what some of them have to say about partnering with us

He has done an excellent job with his first rate team, setting up of data capabilities and execution of the campaign management platform for Global Blue. Albert is passionate about all he does, has great experience and has been a real asset to us

Deborah Merrens

Global Head of Marketing / Traveller Experience

Global Blue

Albert and his team were able to explain the most complicated workflows to almost anyone. Above all else, it was a joy to work with Albert because of his friendly demeanor and receptive nature, he always has the patience to hear out your concerns.

Sitanshu Dash

Chief Executive Officer

Levelup Sportslytics

Our database analytics-driven EBM solution has enabled us to have better understanding of our over 8 million customer base and identify their needs to design customised products and services for segmented customers. The CRM model has significantly improved our cross-selling, up-selling and alert system giving us a remarkable annualised return on investment of 164% since implementing it…

Lim Hong Tat

Senior Executive Vice President & 
Head of Consumer Banking 

Maybank

Our Valued Clients

DBS logo
OCBC logo
Standard Chartered logo
Mobile one logo
Starhub logo
Charles and Keith logo
Loreal logo

Get A Free Session

Unlock the potential of your customer relationships. Book your free consultation today and discover how our tailored CRM solutions can transform your business.

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